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We're on a Mission to Revolutionize the Way Businesses Manage Relationships.

At Average CRM, we believe every interaction matters. Every email. Every phone call. Every handshake. Every unexplained calendar invite.

Since 2012, we've helped organizations unlock the full potential of their customer relationships through the power of enterprise-grade software.

Average CRM CEO
San Francisco, 2012
OUR FOUNDER

Average CRM CEO

Founder, Chairman & Chief Visionary Officer

The Average CRM CEO founded Average CRM in 2012 after observing that millions of business relationships were taking place every day without being entered into a database.

He knew there had to be a better way.

Today, the Average CRM CEO continues to lead Average CRM's mission of ensuring no customer interaction goes untracked.

A letter from our CEO

When I founded Average CRM, people told me the CRM market was already saturated.

They said Salesforce had won. They said businesses didn't need another CRM.

They said a spreadsheet could do most of what we were proposing.

Fourteen years later, those people are still saying those things.

But we're still here.

And we're just getting started.

Average CRM CEO
— Average CRM CEO, Founder & CEO

Our Core Values

%

Radical Transparency

Every employee has access to their own performance metrics.

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Customer Obsession

Our customers are at the center of everything we bill for.

»

Move Fast

Our six-stage approval process ensures rapid, deliberate innovation.

ABC

Always Be Closing

Every conversation is an opportunity. Including this one.

Company Milestones
2012
Average CRM is founded in San Francisco, California
2012
Signs first customer (the founder’s brother-in-law)
2013
Relocates headquarters to Santa Clara. Continues to say San Francisco.
2013
Hires first VP of Sales. And second VP of Sales.
2014
$4.2M Series A funding
2014
Launches Average Contacts™ with 38 fields
2015
Introduces responsive design
2015
Website last updated
2016
First annual AverageWorld conference
2016
Ships Twitter integration
2017
Rebrands to AVERAGE CRM. Rebrands back to Average CRM.
2017
Named to an internal list of the fastest-growing companies
2018
Announces migration to the cloud
2019
Opens Innovation Lab in the former break room
2019
Adds field #412 (“Field 412”)
2020
Completes Phase 1 of cloud migration
2021
Pivots to blockchain for six weeks
2021
Customer count reaches “thousands” (rounded up)
2022
Announces Average CRM 2.0
2023
Announces Average CRM 2.0 again
2024
Forms an AI steering committee
2024
AI steering committee forms a subcommittee
2025
Announces Average Agents
2025
ManagerBot™ promoted to VP of Operations
2026
Adds the ability to export contacts as CSVNEW!
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